MaxHealth is your Health Insurance partner with the most innovative range of quality products with countless variable options and services.
Plans designed for you
From small and medium-sized enterprises to large corporate groups, we have the Health Insurance solution.
Standard SME
International SME
Special SME
Corporate SME
Individual
Micro group & SME
International SME
Special SME
Corporate SME
Individual
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MaxHealth provides various digital solutions for its customers: HealthPass by MedNet, NAS & Neuron Mobiles Apps and the TruDoc App.
Healthpass App
This app offers our members comprehensive digital access that allows them to generate E-cards for themselves and their dependents, locate nearby providers, access policy benefits and their balances.
My NAS & My Neuron App
The members of NAS Neuron mobile apps can now search for network providers, view their benefits, upload claims and track status of their approvals using the mobile applications.
TruDoc App
24/7 access to quality care whether at your home, office, on vacations /business trips. The mobile application gives you access to trained and licensed doctors, wellness experts & therapists who will attend to your wellness needs.
Here's How it Works
Frequently Asked Questions
Is Medical Insurance mandatory in Dubai?
In the emirate of Dubai, employers are required to provide health insurance coverage for their employees. Sponsors are required to get insurance cover for their resident dependents.
How Healthcare Works in the UAE
The UAE has a comprehensive, government-funded healthcare system and a rapidly developing private sector that delivers a high standard of care. Healthcare is regulated at both the Federal and Emirate level.
The healthcare system in the UAE varies from emirate to emirate, but the care you will receive throughout the country is top-notch. Expats are able to take advantage of both public and private facilities. However, where Emirati nationals receive treatment at public facilities and clinics at a low cost, and sometimes free, expats will have to pay a fee.
What is “coinsurance”? How is it different to a “deductible”?
Coinsurance is a percentage of the costs of consultations, treatment, tests, drugs and medicines that you have to pay. A deductible is a fixed amount that you pay regardless of the overall cost of treatment. Both are used as means of keeping down the costs of medical insurance.
I am not employed but I am on my spouse’s visa.
How will I be covered? Dubai Health Authority encourages employers to provide medical insurance for the spouse or dependents of its employees. However, if an employer does not provide cover, then your sponsor will need to arrange cover for you.
Where can I receive treatment if I have the basic plan?
You should receive a card confirming your enrolment in the insurance plan as well as information on the services you are entitled to and a list of providers (hospitals, clinics, etc.) where you can receive these services. This list is often referred to as the “Network”.
Your insurance company (or its third party administrator) will have a network of providers in Dubai (and possibly other Emirates) that you can use. You should refer to your member handbook, your insurer’s (or TPA’s) website or otherwise contact them directly to find out which facilities you can use.
What is the definition of “dependents”?
This is limited to your spouse and dependents children who are on your sponsorship.